Safety Waiver

Safety Video

Safety is our top priority here at Altitude. To enjoy the full experience, watch our quick video orientation on safety in our park:

Sign Waiver

Tips for an easy check in:

-Watch our Safety Video prior to arrival to become familiar with our rules so you can come ready to jump!

-Fill out a waiver ahead of time!

In order to save time when you arrive, fill out and sign your liability waiver in advance. Waivers can ONLY be filled out by an adult 18-years or older. All jumpers 17-years old and younger MUST have a parent or guardian fill out their waiver.

First time Jumpers must bring in a valid form of identification to verify their waiver. For those 17-years and younger the parent or guardian that filled out their waiver must be present to verify their waiver with a photo ID in order to jump. (After a waiver has been verified with a photo ID, 17 years and younger do not need a parent or guardian to be present until the waiver expires in one year.)

GUEST CODE OF CONDUCT

This is a family-friendly park. Failure to comply with the Park Rules and/or Code of Conduct could result in removal and/or banishment from the park.

WE HAVE A ZERO TOLERANCE FOR THE BELOW BEHAVIORS:

  • Bullying

  • Name Calling

  • Swearing

  • Racial Slurs or Discriminatory Comments

  • Inappropriate Language or Gestures

  • Fighting or Disorderly Conduct

  • Mistreatment of Our Staff or Guests

  • Line Jumping

  • Alcohol Consumption

  • Tobacco, E-cigarette or Vape Use

This park is monitored by video surveillance for the safety and security of all guests and employees. Failure to comply with the Park Rules and/or Code of Conduct could result in removal and/or banishment from the park.

SAFETY EQUIPMENT

All Altitude Trampoline Park equipment was designed, manufactured, and constructed to provide maximum safety for our jumpers.

TRAINED STAFF

We’re extremely proud of our staff at Altitude Trampoline Park - San Antonio. Every employee is dedicated to your safety and to providing professional customer service and attention.

You’ll find there’s much more to our staff than friendly faces. An ability to enforce our safety rules is a prerequisite to employment. Every candidate is screened for qualities and experience we feel will contribute to the safety of our customers.